I happen to be an AA client for more than twenty five a long time. Your service has grown to be disappointing to state the minimum. It is actually in all areas of service from check in to , tavel to baggage dealing with.
we generally fly united. constantly. not too long ago, nevertheless, we had the opportunity to purchase a Considerably reduced fare on-line as a result of american airlines. now i see why it was decreased — client service was atrocious, the website didn’t do the job correctly, and i dropped out on a great offer.
Once i arrived in Newark, AA informed me that the ticket agent had didn't “scan†my bag, and Consequently, even at 7:00 p.m., they could not set up for my bag to get on One more flight to Newark that evening.
Our friend experienced now missed her complete shift at operate and we ended up pretty upset. Her cellular phone was functioning reduced as we experienced used your complete afternoon about the telephone along with her plus the Airways examining in on our son. She was explained to to attend, so she did.
This is my 1st practical experience with American Airways and it has been the worst! My ally And that i took a getaway to St. Maarten and there has been practically nothing but trouble Considering that the return flight. Initially, they couldn’t discover her reservation and tried to costs her $1,100 for your flight she now paid for. Then, I was compelled to buy a 2nd checked bag, Despite the fact that I have Usually been ready to examine the bag. Immediately after, my flight (2119) was delayed for more than an hour. NOW I am on my connecting flight from MIA to ATL which flight is delayed in excess of one hour. Does The usa Airlines notice We've life…family and friends choosing us up through the airport?
I am so upset in the way my final flight was taken care of as what I take into consideration myself a valued client/
Ref: Ticket figures 0012320492735/2736. We needed to cancel our flight to Puerto Vallarta from Orlando on Sunday, February 7th on account of illness. I understand we can use our tickets inside the year from day of invest in.
I invested two several hours plus a fifty percent at AA counter and did not have the selection as I happen to be instructed or to unfastened my ticket and go property
My trip was a catastrophe and AA will think obligation for their abject failure to accomplish a fundamental service of day to day journey.
American Airlines,I'm so let down !!! I'd this kind of tough time with my disabled kid!! You missing my stroller seat belt, i had to wander the many way around the airport Keeping my four decades outdated daughter…and after standing one particular hour within the baggage claim they informed me to get in touch with your purchaser important site service ,guess what? They may’nt do nearly anything!! it proceeds? unbelievable!!!
I'll say she(AA) uncovered a later on flight for me on One more airline,which I so appreciated,but she surely might have a great deal more pleasant in working with me.
The thing is a intently associated example of this with American Airlines. I just lately took a trip and they by no means bought me to my desired destination.
On seven/18/fourteen my spouse And that i have been in your flight sixty seven from BCN to Jfk. We boarded the plane and found that it experienced no wifi or leisure solutions for the seat. In the event the food was served we questioned the flight attendant In case the food had any peppers(the vegetable) in it as the “chicken†and also other elements had been unrecognizable. My husband is extremely allergic to peppers and he needed to be specific there were none. The attendant stated she experienced no notion of what the foods elements ended up in either collection so he did not eat. How tricky would it be to your catering dept to send out a summary of substances for this type of problem? The aircraft by itself was outdated and warn on The within. When obtained on the airplane, the coach section smelled of fecal subject and it took rather a while for that odor to dissipate.
just an electronic mail apologizing for the inconvenience caused by the delayed flight would have been all I wished from an individual within your functions.